Refund policy

 Return Policy

 Thank you for shopping at [Your Online Store Name]. We are committed to providing you with high-quality coffee beans and excellent customer service. If you are not entirely satisfied with your purchase, we're here to help.

 1. Returns

Eligibility for Returns:

• Coffee beans must be unused and in the same condition that you received them.
  
• The product must be in the original packaging.
  
• A receipt or proof of purchase is required.
  

Time Frame:

You have 30 calendar days from the date you received your item to request a return.

2. Process for Returns

Step-by-Step Guide:
2.1. Initiate a Return:

Contact our customer service team at [Customer Service Email] or call us at [Customer Service Phone Number] to initiate a return. Please provide your order number and reason for the return.

2.2. Return Authorization:
Our customer service team will provide you with a Return Authorization Number (RAN) and detailed instructions on how to return your item.

2.3. Packaging:
Securely pack the coffee beans in the original packaging, including any accessories, manuals, and documentation. Clearly write the Return Authorization Number on the outside of the package.

2.4. Shipping:
Ship the item to the return address provided by our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

3. Refunds

Conditions:

•  Once we receive your item, we will inspect it and notify you of the status of your refund.
•  If your return is approved, we will initiate a refund to your original method of payment. 

Time Frame for Refunds:

•  The refund will be processed within 7 business days. The time it takes for the refund to reflect in your account may vary depending on your card issuer's policies.

4. Exchanges

Eligibility for Exchanges:
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [Customer Service Email] with details of the defect or damage.

5. Shipping Costs

Return Shipping:**
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Original Shipping Costs:
If you receive a refund, the cost of original shipping will be deducted from your refund unless the return is due to an error on our part (e.g., you received an incorrect or defective item).

6. Contact Us

If you have any questions about our return policy, please contact us:
- Email: [Customer Service Email]
- Phone: [Customer Service Phone Number]
- Address: [Store Address]

**Note:** This policy is subject to change without notice. Please review our return policy periodically for updates.

Thank you for choosing Coffeespot.com. We appreciate your business and strive to provide the best coffee experience possible.